Phreesoft Support Forum

Hi. I am facing a dilemma.
A supplier issued me a credit note. It did not refund me the money (money did not hit the bank account), the credit just appear on my account and I will use it to pay future invoices.
If I leave things like they are... I mean, I do not pay the new invoice, balances are correct, but the new invoice is not mark as paid.
So I tried... banking/select for payment and I did the following:
- invoice in credit -$217.80 .......... pay -$116.60
- new invoice $116.60 .......... pay $116.60
The total of all payment is rightfully $0 and the bank account is not decreased.
However, when I save the transaction I get the message: "the payment to vendor x was skipped because the total payment amount was less then or equal to zero!".



How do I perform a payment of an invoice using a credit on my supplier account?

Thanks in advance for helping.
Regards

just wait to the next payment you do to this vendor and then select all invoices

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Rene Kervezee

I'll put this on the bug list to reproduce and fix.

Dave

Thanks Dave, it would be grate if you do it. However the workaround suggested by ReneK worked quite well.
It may still be a good idea to fix it... just in case you decided not to purchase anything else from that supplier.
Thanks

OK, You are trying to apply a credit through the Select For Payment utility. This was designed to print checks, in mass, to vendors. I use it to pay bills weekly. I can select the ones to pay and print all my checks at one time. What you are trying to do works best through the Banking -> Pay Bills screen. Pull up the Vendor and check the two open invoices. Then override the credit amount to the balance of the other invoice so the total is zero. Then put a reference (not a check number since you are just trying to credit a bill) and save. This will close out the open invoice, and reduce the credit amount that the vendor owes you.

Dave