Hi. I am facing a dilemma.
A supplier issued me a credit note. It did not refund me the money (money did not hit the bank account), the credit just appear on my account and I will use it to pay future invoices.
If I leave things like they are... I mean, I do not pay the new invoice, balances are correct, but the new invoice is not mark as paid.
So I tried... banking/select for payment and I did the following:
- invoice in credit -$217.80 .......... pay -$116.60
- new invoice $116.60 .......... pay $116.60
The total of all payment is rightfully $0 and the bank account is not decreased.
However, when I save the transaction I get the message: "the payment to vendor x was skipped because the total payment amount was less then or equal to zero!".
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How do I perform a payment of an invoice using a credit on my supplier account?
Thanks in advance for helping.