Phreesoft Support Forum

I have set up a custom tab and custom field, in the contacts module, for both customers and vendors. When I click on the custom tab I get a thrown out javascript error.

The custom tab is set up as follows:
Tab Title: CBC
Description: Additional information to enter
Sort Order: 100

The custom field is set up as follows:
Field name: language
Description: language
Contact type: Customers and vendors checked
Multiple options checkbox: checked
Selection string: FR:French:0,SP:Spanish:0,GR:German:0

The field created in the contacts table looks correct: Field name is language and the field type is text.

The record in the xtra_tabs table also looks correct.

The record in the xtra_fields is as follows:
params: a:3:{s:4:"type";s:15:"multi_check_box";s:12:"contact_type";s:16:"customer:vendor:";s:7:"default";s:36:"FR:French:0,SP:Spanish:0,GR:German:0";}
Also all other records have a tab_id of 0, while my record has a tab_id of 1.

The error is receive is a javascript error: Exception thrown out and not caught
The error line is: jquery-ui-1.8.16.custom.min.js, line 461 character 472

Any help would be great

It could be one of two things.

the first is did you enable cookies i see a lot of references to cookies in that row.

the second could be the tab name try a different name or add the field to a different tab.

if that does not work your problem is caused by the code in the page.

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Rene Kervezee

I will need to see if I can reproduce this. The tab id is 0 for all standard fields, i.e. ones that come with the core install. In your case, tab_id 1 should link to the xtra_tabs table field 1 to group the extra fields in the appropriate tab. This error is thrown by jquery and will be a bear to locate. You may also want to try a different field type, like drop down to see if the field type is pulling the error. I know it is not what you want but this will help narrow down the possible causes.

Dave

It seems to have fixed itself. I reinstalled and tried it again and all is ok.

Thanks everyoone...