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spacejunky
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Post subject: Can't save records  Posted: Thu Aug 16, 2012 12:40 pm |
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Joined: Wed Aug 15, 2012 2:01 pm
Posts: 3
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I am having a problem saving records. I have successfully completed the install of phreebooks but when I try and complete the tasks on the home page I am not able to save any values. It seems like the save button doesn't work. I click on it but nothing happens and the new values are not retained. Help please.
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alvin
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Post subject: Re: Can't save records Posted: Fri Aug 17, 2012 4:30 pm |
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Joined: Wed Nov 21, 2007 10:30 am
Posts: 571
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Make sure Permissions are set properly in Company, Users
_________________
Alvin
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dave
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Post subject: Re: Can't save records Posted: Sat Aug 18, 2012 9:59 am |
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Joined: Fri Oct 26, 2007 3:55 pm
Posts: 3499
Location: Colorado, US
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You need to be more specific, for example, I'm trying to save a Purchase Order and ... happens. There is really no information to save from the home page so I'm not sure I follow what you are seeing.
Dave
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spacejunky
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Post subject: Re: Can't save records Posted: Tue Aug 28, 2012 4:48 pm |
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Joined: Wed Aug 15, 2012 2:01 pm
Posts: 3
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I completed the installation successfully and I'm trying to complete the items posted in MYTODO LIST. After I add my company info, I am not able to add any records. If I go to customers, new customer and enter data the save icon does not save the info. If I go to manage customer, I can not modify or edit any customers. This is the same for vendors, purchase orders etc. I've tried re-installing several times but the same thing happens.
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dave
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Post subject: Re: Can't save records Posted: Thu Aug 30, 2012 11:38 am |
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Joined: Fri Oct 26, 2007 3:55 pm
Posts: 3499
Location: Colorado, US
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Could be a version problem. Try to work in FireFox and look at the Web Developer -> Error Console to see if you are receiving any JavaScript errors. Also look in your php error log and see if there are any errors there. Might help point in the right direction. I'm assuming the Save icons are present, does the screen return to Customer manager after trying to save a customer record or does it just stay where you are at?
Dave
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