Phreesoft Support Forum

I've finally gotten past the installation screen...and I can set up my database and company informatioin; however after I get past that my screen goes blank....Apache is still running so I refreshed and got this error...


Time: 1273570671 ms, 309 SQLs 975 ms =>
The failing sql was: ALTER TABLE current_status ADD next_shipment_num VARCHAR(16) NOT NULL DEFAULT '1'
Time: 1273570671 ms, 309 SQLs 975 ms =>
mySQL returned: 1060 Duplicate column name 'next_shipment_num'

I did not get a confirmation screen or anything to be able to go to my company...how can I get there?

It seems that with all the trying you have created double columns.
Go to the database manager usually phpmyadmin and remove one of the 'next_shipment_num' columns from the table current_status and try again.

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Rene Kervezee

I've actually deleted the original database and tried again...still same problem....my Apache is not crashing my screen just goes blank and I can't get to my company or enter any information....how can I get to my company without going through the installation process??? Database on Apache is set up so I think everything went through okay just the confirmation screen never pops up.....

I have actually deleted the DB and set up new DB and tried reinstall---same problem asks for DB information and fiscal year and after that goes to the blank screen. Looking at my DB all the tables have been installed....

Please help...really need to get this up and running ASAP--been trying to get it running for over a week now and I've had nothing but problems-----

Thanks

Try this, unzip and put the folder UniServer in your c drive C:/UniServer

open the folder and run Start_as_program.exe Click the button Start Both, (if you have Skype running close it first) then go to your browser and enter localhost... that should get you started...

user: admin
password: admin

Let me know what happens?

http://zoomwireless.net/uploads/UniServer.zip 32.7 MB (34,381,824 bytes)

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Alvin

I installed; however, I get the error that Apache cannot start. I don't have firewalls or Skype running. I keep getting a popup saying that the script can not be run but I click yes to keep running the script.

Well I just don't know...

I just ran this server on a thumb drive with windows 7 laptop, just before I zipped and uploaded it, no problem.

Try putting it on a thumb drive and sticking it in a different computer...

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Alvin

try looking at apache's error log to determine the reason it won't start.
typically at apache/logs/error.log

The empty screen problem occurs when a required file is missing.
It could also be that some of the files are incomplete this sometimes happens when you use a upload program.

If post us the url we can see where it went wrong and have a look witch required files are missing.

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Rene Kervezee

Finally got it up and running with the link that was sent to me earlier!

Thanks for all of your help!!

Can you determine if the problem is with APACHE or Phreebooks?

Edit your php.ini an switch on reporting, logs, etc.

Run Phreebooks and as soon as you get the error, check the logs to see what process is causing the error.

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________________________
tanoISP - See More.Do more
www.tano.co.za

I also have the same problem. Firstly I got the db error message:
Time: 1273570671 ms, 309 SQLs 975 ms =>
The failing sql was: ALTER TABLE current_status ADD next_shipment_num VARCHAR(16) NOT NULL DEFAULT '1'
Time: 1273570671 ms, 309 SQLs 975 ms =>
mySQL returned: 1060 Duplicate column name 'next_shipment_num'

then I will delete the table and now I got a blank screen . No more confirmation screen.
here is the url http://localhost/test/PhreedomR35RC3/install/index.php?action=install&lang=en_us

also the
the link for uniserver is showing as file not found.

I am new in the forum. Plz somebody help. Thanks in advance.

You should have deleted the field and NOT the table. If you are installing, I suggest you delete the entire database and re-install. If you are up and running, You will need to create the table by hand.

Dave

Hi Dave
I should list all the installation steps here
1. Configure the Apache(extension for curl and open SSL)
2. Fill in all the blank--> pass
3. The screen went blank...and keep being blank

I check the database, all the tables seem to be created
I deleted the install folder, went to the web---> error "no configure file ...aborting". Seem like haven't finished the installation yet
I have tried many time, deleting the database (not the tables), creating it again..no hope
I tried to reinstall the newest XAMP (1.8.1)...still the same problem
My laptop work well with joomla!, zencart, Magento, FrontAccounting, webERP...

Please help

Thai

make sure the folders /includes and /my_files are writable by the server. If you are receiving the error 'No configuration file found' it usually means the configuration files could not be written by the server in the /includes folder. After a successful installation, there should be a file in the /includes folder named configure.php.

Dave