How can we help?
The Returns Manager extension lets you track requests by your customers to return product and follow the return through completion.
Hint: The BizNerds can help augment this extension for your business by adding additional tabs to collect additional information related to the return. Contact PhreeSoft for more information.
From the main menu, navigate to:
My Business -> Settings -> Customers tab and press the Install button on the Returns Manager module section. You may need to log out and back in to reload the cache and register the module and initialize.
Security and Permissions
Once installed, access permissions must be set at the role level before users can access the module. Access levels for this module:
None – No access, module does not appear in the menu
Read Only – Users can pull up an open returns to view but cannot edit, save or delete it.
Add – Users can pull up, create returns.
Edit – Users can read, add, and edit returns.
Delete – Full access to all features, read, add, edit and delete.
This module does not have any user configurable settings.
Creating a Return
Updating/Editing a Return
Deleting a Return
From the menu, navigate to:
My Business -> Settings -> Customers tab and press the Uninstall button on the Returns Manager module section. You may need to log out and back in to reload the cache and register the module and initialize.
Caution: Users currently logged in and with permissions set will still see the Returns Manager in the menu. The menu item will not be removed until they log out and back in.